Terms of Use

1. Introduction Welcome to Zen Wellness Spas (“Company”, “we”, “our”, “us”). These Terms of Use (“Terms”) govern your use of our website located at https://zenwellnessspas.com/ (the “Site”) and the spa and wellness services provided by us (collectively, the “Services”). By accessing or using our Site and Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or Services.

2. Medical Disclaimer The content provided on this Site and the services offered by Zen Wellness Spas are for relaxation, stress reduction, and general wellness purposes only.

  • Not Medical Advice: Our services are not a substitute for professional medical treatment, diagnosis, or advice.

  • Consult Your Doctor: Please consult a healthcare professional for any physical or mental health concerns before booking a treatment, especially if you are pregnant, have a medical condition, or are recovering from surgery.

3. Appointments and Cancellations

  • Booking: Appointments are subject to availability. We require a valid credit card or deposit to hold your reservation.

  • Cancellation Policy: We require at least 8 hours’ notice to cancel or reschedule an appointment.

  • Late Arrivals: If you arrive late, your session may be shortened to accommodate the next client, and the full price of the service will still apply.

4. Payments and Pricing

  • All prices listed on the Site are in USD and are subject to change without notice.

  • Payment is due at the time of service. We accept [List payment methods, e.g., Visa, MasterCard, Amex, Cash].

  • Refunds: Services, gift cards, and prepaid packages are non-refundable unless otherwise required by law.

5. SMS/Text Messaging Terms By providing your phone number to Zen Wellness Spas, you expressly consent to receive non-marketing and marketing text messages from us, including appointment confirmations, reminders, and exclusive offers.

  • Opt-In: You can opt-in to our SMS service by providing your phone number during booking, checkout, or via our subscription form.

  • Opt-Out: You may cancel the SMS service at any time. Just text “STOP” to the short code or number provided. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time.

  • Help: If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at (708)308-3018.

  • Carriers: Carriers are not liable for delayed or undelivered messages.

  • Fees: Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies.

6. User Conduct We reserve the right to refuse service to anyone who engages in inappropriate, sexual, or harassing behavior toward our staff or other clients, or who violates our safety and hygiene protocols.

7. Intellectual Property The content on this Site, including text, logos, images, and graphics, is the property of Zen Wellness Spas and is protected by copyright and intellectual property laws. You may not reproduce or use any content without our express written permission.

8. Limitation of Liability To the fullest extent permitted by law, Zen Wellness Spas shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the Site or Services. You engage in our treatments at your own risk.

9. Governing Law These Terms are governed by the laws of the State of IL, USA. Any disputes arising from these Terms shall be resolved in the courts of New Lenox.

10. Contact Us If you have any questions about these Terms, please contact us at:

  • Phone: (708)308-3018